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    What’s New for 2013?

    11th Annual HR Delivery Models & Outsourcing Summit will bring fresh insights on strategic implementations
    and HR processes.
    Call +65 6722 9388 or email enquiry@iqpc.com.sg to know more.

Deliver enhanced capabilities, robust analytics and streamline existing systems to support agile organisational growth

Discover new and powerful ways to deliver HR services to managers and employees alike

More than any function, the HR discipline needs to take both the long view and the short view when developing strategy and engineering processes. While the top HR service delivery issues have not changed, the approaches now available to companies are innovative and varied, as well as supported by agile and more integrated new technologies.

Returning for its milestone year, the 11th Annual HR Transformation and Service Delivery Summit is the place to access the latest opportunities to deliver streamlined capabilities, robust analytics and organise existing systems around enhancing complete HR service delivery.

With a unique combination of live interviews, award-winners session, panel discussions and round table brainstorming, this summit allows you to ask the questions you have always wanted to!

Approaching HR issues from a broader and more sophisticated perspective delivers improved results for both HR and the business

DEATH BY POWERPOINT? SSON redefines your learning experience!

6 Key Concepts Covered to Make Your HR Approach The Best Yet!

  • Keeping talent management dynamic and fresh to get access to the high performers
  • Deriving strategic solutions to increase HR’s visibility and value
  • Tackling efficiency and performance to boost productivity and profits
  • Getting the employee’s point of view to enhance engagement and shape a customer-centric service framework
  • Revamping perceptions of employer brands and aligning image and corporate culture
  • Uncovering new avenues of technology utilisation and extracting complete useability from existing systems
  • Taking the mature HR organisation to the next level of value and capability enhancement

Join your industry colleagues at the HR Transformation & Service Delivery Summit to ensure you are at the forefront of HR trends and capitalise on sessions about experiences on HR transformation to select the right strategy for you and your business.

YOUR WORLD-CLASS SPEAKER LINE-UP INCLUDES:

  • Alexandra_Richardson Alexandra Richardson
    Senior Director – HR
    PepsiCo
    Did You Know?
    Now based in Hong Kong, Alex has recently been appointed to lead PepsiCo’s Africa, Middle East and Asian, Centre of Excellence for Diversity and Inclusion and is the key Region Change Lead on a number of large M&A and global system implementations. The World HRD Congress has recently nominated Alex for the 2012 Global HR Leadership Award. Recently, PepsiCo Asia Pacific was also voted as Asia’s Most Women Friendly Employer by WIL Forum Asia and received the HKIHRM Award for excellence in Talent Management.
  • Anand-Pillai Anand Pillai
    Senior Executive Vice President and
    Chief Learning Officer
    Reliance Industries
    Did You Know?
    Anand has been recognised as “HR Professional of the Year” 2008-09 and was given the HR Leadership award at the Global HR Excellence Awards and Pride of the Industry at the Star of India awards. Anand has been featured in the book “Leading with Wisdom” along with 30 other leaders (Steven Covey, Abdul Kalam to name a few) in the world. He is also featured in a new book “Open Source Leader” published by Penguin Publications.
  • kala_kulrajaha Kala Kularajah Sundram
    Head - Talent and Organisation
    Development
    Maxis
    Did You Know?
    Maxis won the prestigious Asia’s Best Employer Brand Award, two years consecutively. Kala is responsible for driving talent management, leadership development and organisational effectiveness. Kala joined Maxis Berhad in August 2010, bringing over 20 years of experience with her. She spent 14 years with Hay Group, where her last position was the Regional Director of Reward Practice Business for Asia Pacific Africa. As part of this role, she also served in the Regional Leadership Team. Prior to joining the Hay Group, Kala worked for the Kuala Lumpur Stock Exchange (now known as Bursa Malaysia).
  • Stephan-Rabier Stephan Rabier
    Program Manager - People Technology
    and Operations APAC
    Google
    Did You Know?
    Before Google, Stephan worked as HR Transition Delivery Manager and HRIT Service Delivery and Infrastructure Manager for ACS, a Xerox Company, helping Fortune 500 customers successfully implement outsourced HR Shared Service centres across Europe and Asia. In his role as Program Manager for Google's People Technology and Operations in APAC, Stephan ensures the operational integrity of the company's people programs and processes with a focus on customer delight and continuous improvement.
  • Hamidah-Naziadin Hamidah Naziadin
    Head - Group Corporate Resources
    CIMB
    Did You Know?
    Having spent 20 years of her professional career with CIMB, Hamidah has led the team to win several HR awards in Malaysia and also in Asia, the latest recognition being ASEAN’s best employer. Today, Hamidah has regional responsibility over Group Human Resource, Group Administration and Property Management, Sports & Recreation as well as Corporate Responsibility. This includes areas like manpower planning, rewards and performance, training, industrial relations, general administration, sports and recreation as well as corporate responsibility activities which unite over 40,000 employees across the region. She also oversees th
    e Commerce Leadership Institute, established to nurture talents and build future visionary leaders.
  • Ciaron-Murphy Ciaron Murphy
    Head – Operational HR APAC
    Nokia Siemens Networks
    Did You Know?
    Ciaron leads restructuring activities across APAC and the renewal of HR to get its seat ‘back at the table’. He was a part of the successful Motorola acquisition and integration. His key achievements/projects include being the core member of the four person team that designed the new Global mode of operation for Sales and Professional Services, selection and on boarding of the leadership team for the Eastern hemisphere. Ciaron was also the architect of project ‘Bamboo’ which was designed to increase sales productivity by making key changes to NSN’s sales workforce (MOO, Employee Renewal, Training & Development, Incentivisation)

View full list of Speakers

Why is THIS summit the best ROI for your organisation?

  • Award-winners panel session providing exclusive insights on granular HR analysis – learn how you too can become an award winner
  • On-stage interview session discussing regulations and HR capabilities in Asia
  • 20+ HR brand new presenters from high-growth and Fortune 500 organisations
  • 10+ different Asia Pacific markets represented
  • 90% decision makers and key influencers
  • Interactive panel discussions on HR trends and managing challenges
  • Be a fly on the wall: Listen to a round table brainstorming session highlighting the forefront of HR trends
  • 6+ hours of networking plus a dedicated speed networking session with HR industry professionals & regulators
  • 3 detailed discovery sessions drilling down on emerging markets, branding and social media

Sponsor

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Sponsor

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Sponsor

MSC

Sponsor

Khazanah_Iskandar

Media Partner

The-OUTSOURCING

Endorser

pma
 

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"A powerful concept that has personal resonance is the idea that the sourcing industry has tremendous potential in helping combat economic disadvantage."
Asheesh Mehra, Head of BPO-Asia Pacific, Infosys
"Asian shared services and outsourcing week is an event that we all look forward, an exciting experience where you both learn and enjoy with your peers"
Angelo Dennis Matutina, SVP, Union Bank of Philippines

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