8th Annual Shared Services & Outsourcing for HR Presents: HR Service Delivery

For the last 7 years Shared Services & Outsourcing for HR has been the flagship event for HR professionals engaged in setting up and managing HR service delivery in Asia Pacific. For more detailed information about our past event you can download the post show report here.

With extensive market research and industry partnerships, we are building annual conferences on HR service delivery issues which matter to YOU and provide insights to case studies and benchmarking against the best in class. Expert speakers from Asia Pacific and beyond share their experience when it comes to issues related to and around HR service delivery:

  • Delivering efficient and effective HR services
  • Set-up and governance of HR processes and service
  • Business partnering and value add through HR
  • Talent management and succession planning
  • Change management
  • HR and outsourcing
  • Talent attraction and retention
  • Overcoming challenges of multi language support and achieving regional standardization

For HR transformation initiatives to be successful, it is important to find a new model for delivering HR services. In these tumultuous and uncertain economic times, HR leadership is challenged with streamlining and reducing the cost of delivering HR services while, at the same time, creating a loyal, engaged workforce - and freeing HR units to perform at a more strategic level closer to the organization's business needs.

HR Service Delivery 2010 looks how leading employers, through the strategic use of technology solutions, have created service delivery platforms where new hires are effectively onboarded; employees and managers can get their own answers to HR inquiries 70-80% of the time; HR shared services operations can manage the highest number of calls with the fewest number of representatives, and HR talent is freed to provide value-added work to their organisation.

red_arrow Find out which organisations have attended the 2008/2009 events

Top 7 Reasons to Attend HR Service Delivery 2010:

1. It’s all about HR service delivery, regardless whether you are a shared service center, operating on a centralised, outsourced or decentralised model

2. Benefit from a regional speaker panel representing over 11 different industry perspectives in case study and panel forma

3. North Asia perspectives from South Korea, Japan and China

4. Be exposed to a comprehensive showcase of innovative technology and matching solutions to major operational issues when it comes to HR Service Delivery initiatives

5. No Theory! A 4-day programme jammed with the latest case-studies including success stories and lessons learned

6. Interactive workshops with hands-on practical implementation and examples to help you find best strategies for 2010

7. Unsurpassed interaction with opportunities for customised learning through our breakout session best practice exchange, panel sessions and networking breaks

Featured Speakers

  • S-Frawley
    Dr. Stephen Frawley
    SVP Global HR
    SK Telecom

    Jun-K
    Jun Kabigting
    (Managing Director, HRCKK) and Chief Community Officer
    The Japan HR Society

  • Marcus-Underhill
    Marcus Underhill
    Global Reward Director
    Thomsons

    Zahra-Majid
    Zahra Majid
    Head Organisational Development
    CMPAK (ZONG) China Mobile Pakistan

  • Deepak-Mendiratta
    Deepak Mendiratta
    HR Shared Services
    Aricent

    BK-Harish
    B.K. Harish
    Asia Payroll Services Manager, Global Payroll
    Microsoft

  • delip
    Dilep Misra
    SVP & Head HR
    Reliance Retail

    nisha
    Nisha Verma
    Head HR – EMEA, APAC, SAARC
    Patni Computer Systems UK Ltd

  • m_appel
    Martin Appel
    Global Delivery Leader HR Services
    Honeywell

    sanjeev
    Sanjeev Sahgal
    Sr Group Manager
    Target

“Extremely valuable as fact-finding for a progress which we do not yet have in our Shared Services Centres.”
Managing Director, MAERSK Global Services Centre
“Very valuable in terms of knowing how SSCs work in different organizations. Learn about good practices.”
V.P HR, Satyam Computer Services
“Excellent insights in HR’s future. Very relevant!”
HR Services Manager, Shell
“A great platform for networking and sharing ideas and experience/ pitfalls to avoid in HR Shared Services.”
HR Services Management, Sime Darby Berhad
“It gave me an opportunity to listen to presentations related to my higest priority, and to exchange information, and overall to allow me to open up my mind to new ideas away from my office environment.”
Workforce Director, Baker Huges
 
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